Customer Support EdRic Hosting

24 x 7 Customer Support customer support

Context Help

context help supportIf you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will open. It includes elaborate information about all the operations that you can carry out on the page in question. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

video tutorials supportWe have a huge assortment of how-to video clips explaining how to use our web hosting Control Panel. They’re intended for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial videos.


faq supportIf you can’t find the answer you are looking for, have a glance at our comprehensive FAQ section, which covers questions asked by actual users and offers practical solutions. We periodically update our Frequently Asked Questions section with new questions & answers in order to cover all the innovations and new additions to our hosting platform.

Ticketing System

ticketing system supportIf you still can’t find the solution you are looking for in the FAQ database either, you can contact our great team of customer service technicians available 24×7 and ready to help you with any query. Each trouble ticket you send will be replied to within sixty minutes (the average response time being approximately twenty mins), so you will not have to wait a long time to get your question answered.